SHIPPING INFORMATION

GREECE

Delivery by DHL Courier, 3-7 working days.

Shipments are made throughout Greece in collaboration with DHL Courier in 3-7 working days. FREE for purchases of total amount 100€, for smaller purchases shipping costs are 4€.

Orders placed by the afternoon are placed on the same day and shipped immediately to most parts of the country. Inaccessible places may require extra delivery time so in any case we will contact you first.

CYPRUS

Delivery by DHL Courier, 3-7 working days.

FREE for purchases of total amount 150€, for smaller purchases shipping costs are 10€.

EUROPE (INSIDE AND OUTSIDE E.U.)

Delivery by DHL Courier, 3-7 working days.

FREE for purchases of total amount 150€, for smaller purchases shipping costs are 10€.

REST OF THE WORLD

Delivery by DHL Courier, 3-7 working days.

FREE for purchases of total amount 150€, for smaller purchases shipping costs are 18€.

TAXES

The final price includes taxes, however our store is not responsible for any other charges or fees that may be imposed by the country outside the European Union.

PAYMENT METHODS

Credit or debit cards

Our online store cooperates with Piraeus Bank for the payment service for debit and credit cards. Card payment is a completely secure payment method for all our customers worldwide. Our company will never know your card or account information.

For the payment of the order, it automatically redirects you to the payment gateway site of Piraeus bank without coming into contact in any case with the data and data of the card. This information is transmitted by you using an encrypted connection using SSL to the bank through the bank’s secure transaction systems.

Cash on Delivery (ONLY FOR GREECE)

The cost of cash on delivery is 3 €. Pay your order in cash to the employee of the courier company upon delivery to your place. By placing an order, the purchase agreement is made after your payment is completed.

Bank Transfer

You can transfer the amount of debt to the following bank account:

Piraeus Bank:
IBAN: GR6001710390006039147930203

When you deposit the amount, you must send us the payment receipt, which will indicate the order number at sales@cosmopolis-jewelry.com

Paypal

Paypal is one of the most popular and secure payment method for online shopping. For the payment of the order, you will be transferred to the PayPal website, we don’t know in any case your account details and data.

RETURNS

Return Policy

Our goal is our customers to completely satisfied with their purchases and our products. However, in case the product you bought is defective or differs from what appears on the site, you can return it within 14 days from the day of receive.

The company will refund the total cost of the product. To activate the return process, you must first send an email to sales@cosmopolis-jewelry.com to let us know. Once we receive the product and evaluate it, we will replace it or return the money to your account.

Changes without proof of purchase will not be accepted.